PENGARUH INFLUENCER MARKETING, BRAND EXPERIECNCE, DAN CUSTOMER TRUST TERHADAP KEPUTUSAN PEMBELIAN GLOGLOWING SKINCARE

Nurmala, Atika Dwi (2026) PENGARUH INFLUENCER MARKETING, BRAND EXPERIECNCE, DAN CUSTOMER TRUST TERHADAP KEPUTUSAN PEMBELIAN GLOGLOWING SKINCARE. Undergraduate thesis, Universitas Nusantara PGRI Kediri.

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Abstract

Penelitian ini menganalisis pengaruh influencer marketing, brand experience, dan customer trust terhadap keputusan pembelian produk Gloglowing Skincare pada masyarakat Kabupaten Kediri. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 40 responden yang dipilih melalui teknik accidental sampling, lalu data dianalisis menggunakan regresi linier berganda dengan bantuan SPSS 27. Hasil penelitian menunjukkan bahwa influencer marketing tidak berpengaruh signifikan terhadap keputusan pembelian, sedangkan brand experience dan customer trust berpengaruh positif dan signifikan. Secara simultan, ketiga variabel berpengaruh signifikan terhadap keputusan pembelian dengan kontribusi sebesar 44,4%. Temuan ini menegaskan bahwa dalam konteks produk skincare lokal, pengalaman merek dan kepercayaan konsumen lebih dominan dalam mendorong keputusan pembelian dibandingkan promosi melalui influencer. Dengan demikian, perusahaan perlu lebih fokus pada peningkatan kualitas pengalaman konsumen, transparansi produk, dan pembentukan kepercayaan merek untuk memperkuat keputusan pembelian.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Influencer Marketing, Brand Experience, Customer Trust, Keputusan Pembelian, Skincare
Subjects: 550 Economics > 571 Management
550 Economics > 574 Marketing
Divisions: Fakultas Ekonomi dan Bisnis > S1-Manajemen
Depositing User: Atika Dwi Nurmala
Last Modified: 06 Aug 2026 13:10
URI: http://repository.unpkediri.ac.id/id/eprint/27681

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