SISTEM ANTRIAN PELAYANAN KAMPUS BERBASIS MOBILE DAN WEB

Sukma, Seta (2026) SISTEM ANTRIAN PELAYANAN KAMPUS BERBASIS MOBILE DAN WEB. Undergraduate thesis, Universitas Nusantara PGRI Kediri.

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Abstract

Penelitian ini bertujuan untuk merancang sistem antrean digital berbasis web dan mobile untuk mengatasi inefisiensi pelayanan bimbingan mahasiswa di Prodi Teknik Informatika. Dengan memanfaatkan Firebase untuk pemantauan ketersediaan dosen secara real-time dan algoritma Simple Linear Regression guna memprediksi durasi waktu tunggu, aplikasi ini berhasil menciptakan alur pelayanan yang lebih tertib dan transparan. Implementasi fitur keamanan berupa OTP Telegram serta notifikasi pengingat sudah berhasil dengan hasil pengujian Black Box yang valid membuktikan bahwa sistem ini efektif mengurangi penumpukan fisik mahasiswa di kantor prodi sekaligus memberikan kepastian jadwal yang akurat bagi civitas akademika.

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